At Edward Explorer, we are committed to delivering your products quickly, safely, and reliably. This Shipping Policy explains how we handle deliveries worldwide.
Shipping Coverage
- We proudly ship our products worldwide.
- Delivery availability may vary depending on your location and local regulations.
Processing Time
- Orders are typically processed within 2–4 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
- Estimated delivery time varies by destination:
- Domestic deliveries: 5–7 business days.
- International deliveries: 10–20 business days
- Delivery times are estimates and not guaranteed, as they may be affected by customs delays, courier issues, or unforeseen circumstances.
Shipping Charges
- Shipping costs (if applicable) will be calculated and displayed at checkout.
- In some cases, promotional offers may include free shipping.
Cash on Delivery (COD)
- We only accept Cash on Delivery (COD) as a payment method.
- Please ensure someone is available at your shipping address to complete the COD payment at the time of delivery.
Order Tracking
- Once your order has been shipped, you will receive a notification with tracking information (if available).
- Tracking may vary depending on the courier or destination.
Risk of Loss
- All products are carefully packed before shipment.
- The risk of loss or damage passes to you once the order has been delivered to your address.
Incorrect Address or Failed Delivery
- Please ensure that your shipping address is accurate and complete.
- If a delivery fails due to an incorrect address or unavailability at the time of delivery, additional shipping charges may apply for redelivery.
Contact Us
For questions about your order or shipping details, please contact us at:
Email: [email protected]