Edward Explorer (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit and use our website and services. By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
- Personal Information: When you place an order, we may collect your name, delivery address, phone number, and email address.
- Order Information: Details related to the products you purchase.
- Communication Information: Any information you provide when contacting us via email or forms on our website.
How We Use Your Information
We may use your information to:
- Process and deliver your orders.
- Communicate with you about your purchases, updates, and inquiries.
- Improve our website, services, and customer experience.
- Send promotional or marketing messages (only if you have opted in).
Sharing Your Information
We do not sell, rent, or trade your personal information. Your information may only be shared with trusted service providers (such as delivery partners) strictly for order fulfillment.
Cookies and Tracking
Our website may use cookies to improve user experience, analyze site traffic, and personalize content.
Opt-Out Instructions
If you no longer wish to receive promotional emails or marketing messages from us, you can opt out at any time by:
- Clicking the unsubscribe link provided in our emails, or
- Contacting us directly at [email protected] with the subject line “Opt-Out.”
Data Retention
We retain your personal information only for as long as necessary to fulfill your orders, comply with legal obligations, and resolve disputes.
Security
We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
International Users
Since Edward Explorer operates worldwide, your information may be processed in countries outside your place of residence. By using our services, you consent to such international transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: [email protected]
